Enrolment dashboard > Financial tile > Refund Icon
The refund screen is the screen where you can view and create a new refund for the student along with receipt details against which the refund is created. This tile shows the total refund amount where you can add the refund date, it should be the date on which the refund has been made.
Follow the steps below to create the Refund:
- Select the Refund icon from any of the screens and the system will open the refund screen.
- Select the Refund All check box to refund the full receipted amount.
- For a partial refund, you have to manually enter the amount in the Refund Amount field.
After deciding on the refund amount you need to update the details/data in the other fields that I have shown and explained below:
| Field Name | Explanation |
|---|---|
| Refund date | The refund date will be the date on which the refund has been made. |
| Reference | If you have any reference number against this Receipt then you can update it in this field. |
| Via payment method | The payment method needs to be selected so that you can get to know what the refund payment method is, like cash, cheque, or any other method. |
| Bank Account | You can select the bank if you want to have an entry of refund in the bank. |
| Refund charges | If you are charging any refund amount then you can update that amount in this field. |
Note: Check the Refund and Cancel tick box if you want to cancel that refunded amount from the total invoice amount. For example, if you have an invoice for $5000 and the receipt amount is also $5000. When you do a refund on the receipt amount of $5000, if you select the tick box for Refund and Cancel, then the system will create the refund entry and also cancel the invoice as well. Whereas, the same invoice is for $5000 but there is a receipt for only $3000 and you want to refund that receipted amount. The system will do the refund entry for $3000 and cancel out $3000 from the invoice so the invoice amount will then be only $2000.
After updating the details in the required fields click on Save to do the refund.
The system will reload the screen, the system will take you to the enrolment dashboard, and you can check the refund by going to the student financial details screen.